The ON TAP brand was established in 1990 with the vision to create a clear, identifiable brand that is synonymous with the plumbing retail industry for outstanding service and performance.

As a result, the ON TAP “Fast, friendly and efficient” culture was born. The first franchise opened in Durban in 1996 with great success and there are now many owner managed outlets operating across South Africa.

ON TAP Franchise Holdings today

Today, ON TAP is led by a passionate and driven board of Directors, Executive Members and Shareholders that offer clear direction, support and advice to all new and existing ON TAP franchise outlets.

If you would like to apply to become an ON TAP Franchisee, download the application form here and email this to us at franchise@ontap.co.za and our team will get back to you.

Our Vision

To be the recognised market leader in the plumbing and sanitaryware industry for both Retail and Trade customers.

Mission Statement

A total dedication to personal and professional service supported by fast, friendly and efficient personnel, selling value added quality products and services.

To strive for the success of all stakeholders that are in a relationship with ON TAP

To provide good quality, value for money, plumbing supplies and sanitaryware, catering to both the trade and retail customer.

To be the partner of choice for its suppliers, trade & retail customers and franchises.

To source the best products from some of the most reputable brands in the world.

To provide a working environment, which is based on growth, career development and team spirit underpinned by transparency and honesty.